Samsung gallery video editor is broken in whatsapp

[Share123]

Samsung gallery video editor is broken on the s21 since android 12 first came out , whenever you share to whatsapp it comes without audio , the only solution is to "create movie " after editing ! Please fix it

[VikrantTambade]

Strange to hear that. I am not facing similar issue with my S21Ultra.

It's working perfectly alright.

Try restarting the device. Try clearing app cache of both the apps. Or try wiping cache partition by booting device into recovery mode.

Hope it should solve the problem.

[Sebbie]

Same issue..!! I dont know why..😔😔 i thought its only for my phone.. 🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️

[Samsung_specialist]

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/