Original topic:

Samsung galaxy s24 ultra

(Topic created on: 11-03-2024 08:01 AM)
112 Views
tabrejmansuri
Active Level 1
Options
Galaxy S
When will the next update for the S24 Ultra coming out? I'm curious to see if it'll fix the dull camera performance issues people have been complaining about.#samsusngs24ultra
5 Comments
Kuldip_india
Expert Level 5
Galaxy S
I have used S24 ultra for 1 month but at that time did not found any camera related issue. Currently i am using S24 and there is no camera dull issue in it. Camera quality and battery backup is the best. Lets see what samsung will give in oneui7 update.
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also ,click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the October security updates already has been released for the Galaxy S24 ultra series. However, kindly share the log file regarding Camera issue. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
tabrejmansuri
Active Level 1
Galaxy S
Saturation There is also a lack of this. Compared to the i phone 12, the camera of Samsung s 24 ultra takes very poor quality photos and the biggest problem is of saturation and there are many other things too. So please get a good software update. Please solve all these problems and do it as soon as possible. We feel ashamed to compare the camera of our phone with that of I phone.We are sure that Samsung will understand our problem and will fix it as soon as possible.
0 Likes