Original topic:

Samsung galaxy s24 ultra call Translate issue

(Topic created on: 09-27-2024 07:34 AM)
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MrTaha161
Beginner Level 2
Options
Galaxy S


Hi everyone,

Is anyone else experiencing an issue with the call translate feature? Whenever I activate it, it starts talking by itself, uttering random gibberish that makes no sense, and it won't stop until I switch off the call completely. Has anyone else run into this problem, or know of any fixes?

Thanks!


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3 Comments
RESAN79
Active Level 1
Galaxy S

😮
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Samsung_specialist
Community Manager
Options
Galaxy S

We apologize for the issue you’re experiencing:

Restart Your Device: A simple restart can often resolve software-related issues. Please try restarting your device and see if the problem persists.

Safe Mode: Boot your device into Safe Mode to check if the issue is caused by third-party apps. Press and hold the Power button, then press and hold the Power off option until you see the Safe Mode prompt. Select "Safe Mode" and see if the white lines still appear.

Clear Cache for the Phone App: Go to Settings > Apps > Phone App > Storage > Clear Cache.

Raise an Error Report: Use the Members app to submit an error report.

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MrTaha161
Beginner Level 2
Galaxy S
I did all that you've recommended me to do and still did not fix the problem
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