Samsung entertainer

[ashank7]

What would it take for samsung to respond to my question promptly, 

[Samsung_specialist]

Hello, how can we help you? 

[ashank7]

My entertainer is not working and missing from benefits

[ashank7]

My entertainer is not working?

[Samsung_specialist]

We sincerely apologize for the inconvenience caused regarding your Samsung Entertainer app, please let us know what is your device model and from where did you purchase it ?

[ashank7]

Hi, would you be able to advise me on the status, please

[ashank7]

S22 ultra, samsung store abu dhabi, delma mall

[ashank7]

I am yet to receive any update since 11th September