Original topic:

Samsung denied fixing my Green screen issue😪

(Topic created on: 10-08-2024 11:19 PM)
419 Views
Mark_S22_Ultra
Active Level 8
Options
Galaxy S
I was aware about the green line issue for the past 6 months but I never faced it until yesterday and when I went to the Samsung Service Center they said they wont fix it which is completly wrong.

You were already aware that your customer are going to face this issue why not to fix the genuine customer issue. They are asking for 21000/- rupees. Why are you doing this to us Samung. Haven't we brought your elite model, didnt we asked our relatives and friends to get a Samsung. Didnt we provide valuable contents for your Members app.

How do you suppose a college going jobless student will pay this amount?

I am very sad at the moment having a huge brick in my hand😢😢😢
17 Comments
Mouleeswaran
Active Level 6
Galaxy S
How many lines now you got
0 Likes
rajdipbiswas
Active Level 2
Galaxy S
Three
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sivak05
Active Level 6
Galaxy S
Galaxy S
Thank you very much bro.
I had just sent an email to Samsung Head.

I will again visit Samsung Service Centre tomorrow and get the job sheet so I can send an email to the CEO❤❤❤
0 Likes
sivak05
Active Level 6
Galaxy S
Yes ... service head team may not be that help.... the ceo desk is the main thing that helps
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Compser> Select Ask question> select the appriopriate issue catageiry> Type your query and send.)

Warm Regards,
Samsung Customer Support

0 Likes
Galaxy S
Hello Guys just wanted to share an update. I got my screen fixed at the same Samsung service centre.

UPDATE !!!!
The support for Green Screen issue issue has been extended for all S22 series till December 31st 2024.
0 Likes
Galaxy S
My heartly thanks to sivak05 for us us to the right path/ direction.

Thanks buddy. You were a life saviour.❤❤❤👏👏👏
0 Likes