Samsung buds pro speaker disconnection while turn on the mic option in pubg

[EbySimon]

Samsung buds pro speaker disconnection while turn on the mic option in pubg game. I can't to talk my friends through buds 2 pro mic. If turned of the mic option in game then I can hear voice through headset. If it on then the phone speaker is working

[MOQBALI]

In the event that your Samsung Buds Pro disconnect upon activating the microphone within PUBG, kindly consider the following troubleshooting measures:

1. **Firmware Update:** Ensure that both your Buds Pro and the connected device have the most recent firmware updates installed.

2. **Bluetooth Connection:** Disconnect and subsequently reconnect the earbuds to your device.

3. **Audio Configuration:** Verify the audio settings within PUBG to confirm that they are appropriately configured for your earbuds.

4. **Cache Clearance:** Clear the cache associated with the PUBG application within your device's settings.

5. **Earbud Reset:** Reset the Samsung Buds Pro by holding the touch sensors for a few seconds while the earbuds are placed within the charging case.

6. **Device Compatibility:** Ascertain that your device is compatible and not experiencing any Bluetooth connectivity issues.

Should the issue persist despite implementing the aforementioned steps, it is advisable to contact Samsung support for further assistance.

[Samsung_specialist]

You can restart the Galaxy buds if there is connection issue:

Galaxy Buds once paired with the phone particularly the Galaxy phones can connect and disconnect automatically depending if the buds are removed from the charging case or attached to your ears.

If the touchpad becomes unresponsive or the earbuds do not work properly, you restart the earbuds.

To reset and restart the earbuds, insert the earbuds into their corresponding slots in the charging case and remove them after seven seconds or more.

It is recommended to keep the software installed on your phone, tablet, TV, or computer up-to-date. Before you conduct an update for your earbuds, first update the software on your mobile devices.

Update Galaxy phone or tablet:

Step 1. Go to Settings > Software Update.
Step 2. Tap on Download and Install.
Step 3. Follow the on-screen instructions. Once you have updated your mobile device to the latest version, check to see if the app or software you use for the Galaxy Buds is also running on the current version. In order to update the software of your earbuds, you need to have your mobile device connected to a Wi-Fi or mobile network.

Update the Galaxy Wearable app:

Step 1. Launch the Galaxy Wearable app on your mobile device.
Step 2. Navigate to and tap About Galaxy Wearable > tap Update.

Earbuds software update

Update your earbuds' software via the firmware over-the-air (FOTA) service.

Launch the Galaxy Wearable app on the mobile device and tap Earbuds Software Update.

Download and install: Check for and install updates manually.
Auto download over Wi-Fi: Set the earbuds to download updates automatically when connected to a Wi-Fi network.
Last update: View the information for the latest software update.