This issue persists for almost more than a month.
For which exact line ups this issue persists, I do not know. But I have a feeling it's especially for the s10 versions (I have a s10e).
Multiple posts have been made, with exactly the same problem, with (almost) no reply from samsung:
What is the problem?
It's not the fault of a specific 3rd party application, because many people have the same problem with samsung phones for almost any 3rd party app. Instagram, snapchat, facebook, whatsapp for example (probably more).
Have exactly the same problem with the camera;
if I take a picture using 3rd party apps like whatsapp, facebook messenger or snapchat the picture comes out a lot darker then in the frame during focusing.
When you focus on a dark area, brightness is automatically corrected (increased in this case). But when I snap the picture, the actual phote that is taken is a lot darker.
For example; You open snapchat, you are focusing your phone to make a picture, you think "this is going to be a nice picture, nice lightning." You press the button to shoot the picture and BAMM, the photo is suddenly a lot darker than when you where focusing the camera?
If I use the Samsung camera app, all is fine so I have no problem with the official samsung camera app.
I hope that the issue is clear. I hear many people saying that this problem is caused after the update of 13th of june.
Me personally, I do not know if this is the exact date that this problem first accured. But I do know that I have never ever had this problem before. Until since more or less a month ago.
Solved! Go to Solution.
I've just received an update this morning that seems to have fixed it.
'The stability of Camera has been improved.' along with a WiFi stability fix & August security patch.
Samsung S10+ Unlocked, UK.
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Yes !! Please fix this, I use my instagram camera as it was perfect lighting on my S10 Note, I take the photos for my business the video stays the same but after a photo is taken and the photo goes dark after you capture the photo.