Original topic:

Samsung Wallet - help needed

(Topic created on: 02-18-2026 10:00 AM)
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Hashmita
Beginner Level 2
Options
Galaxy S
Samsung Wallet issue - i was able to load my Mastercard credit card but unable to load my American Express credit card. It does not appear to be a bank related issue as the bank are only able to verify the card once loaded on the app and the issue I'm experiencing is an inability to even get the card loaded on the app. The error message that keeps appearing post inserting the card details via scan/manual option appears as "Couldn't register card. Try again later.". I have tried loading the card multiple times over the last 3 days. The app does not allow screenshots so I could not attach an example. Anyone know how to resolve this?
1 Comment
Gngrbreadman
Active Level 6
Galaxy S
You need a positive balance on your card to be able to add it. I discovered that the hard way, after paying more than 150 in bank charges.

Hope this advice helps ❤
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