Samsung Store after January 25 update on S24U

[akrammi]

After January update, Galaxy Store Does not open when WIFI is on. 

It works fine with mobile data. 

I am facing this issue on S24 Ultra.

Has anyone observed this issue?

[liamhenry11]

If your Galaxy Store is not opening on Wi-Fi after the January update but works fine on mobile data, try these fixes:

1. Check Network Settings:

   • Go to Settings > Connections > Wi-Fi, tap your connected network, and select Forget Network. Reconnect and check if the issue persists.

2. Disable Private DNS:

   • Navigate to Settings > Connections > More Connection Settings > Private DNS and set it to Off or Automatic.

3. Clear Cache & Data of Galaxy Store:

   • Open Settings > Apps > Galaxy Store > Storage, then Clear Cache and Clear Data.

4. Reset Network Settings:

   • Go to Settings > General Management > Reset > Reset Network Settings. This will erase Wi-Fi, Bluetooth, and mobile network settings.

5. Try a Different DNS (Google DNS):

   • Under Wi-Fi settings, modify your network and set DNS1: 8.8.8.8 and DNS2: 8.8.4.4.

6. Check for Updates:

   • Go to Settings > Software Update > Download and Install to ensure your system is up to date.

7. Reinstall Galaxy Store Updates:

   • Open Settings > Apps > Galaxy Store, tap the three-dot menu, select Uninstall Updates, and restart your device.

If none of these solutions work, try accessing the Galaxy Store via VPN to see if the issue is network-related.

Hope this helps!