Original topic:

Samsung Software update related 1 February 2024 security patch

(Topic created on: 02-27-2024 10:32 PM)
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jay-patel
Active Level 3
Options
Galaxy S
Hi, I'm using a Samsung S24 Ultra.
Today, I received the Samsung 1 February 2024 security patch software update.
After the update, the battery life isn't as good as it was before.

Is anyone else facing this battery drain issue after the update?
6 Comments
SMArt_GaLaXy
Beginner Level 2
Galaxy S
Sorry you're facing that. For me, the battery is giving better SOT after the update.

Re: fingerprint - did you by any chance install a screen guard after registering the prints? One thing to try is to register the fingerprints once again after installing screenguard. Some screenguards are known to interefere with the ultrasonic reader.
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jay-patel
Active Level 3
Galaxy S
Fingerprint working but not good main problem is battery.

Eary battery Is good.
but after update security patch today not good as eary battery.
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Mayur002
Active Level 6
Galaxy S
👋

Charge phonem 95%, then switch off it for 24 hours and then switch on.

Use phone only for calls only,
When battery at 50%
Then 2nd time charge it 100%

Train phone by less using and try to increase standby time.

If you got improvement and not it down,

Try to get max standby, to calibrate battery.
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jay-patel
Active Level 3
Galaxy S
1 February 2024 security patch
after update many people facing battery drain issue .
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. Kindly perform the following steps by a given link to resolve your battery drain issue.

Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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jay-patel
Active Level 3
Galaxy S
Send the error report.
Now waiting for a reply.
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