Original topic:

Samsung September 2021 security patch - S20plus

(Topic created on: 09-20-2021 12:45 PM)
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Vepin
Active Level 3
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Galaxy S
Hi ,

Model : samsung galaxy s20plus 
I just updated my phone on September 18th with the latest security patch that was released...post the update i am facing a weird issue..while watching a video in landscape mode for about 4 to 5 minutes the phone automatically switches to portrait mode on youtube..on mx player the phone just tries to flip the view mode and gets back to landscape again....Has anyone else noticed this issue after the recent update??
4 Comments
Pavanmasani
Active Level 3
Galaxy S
Yes, same here
Vepin
Active Level 3
Galaxy S
Thanks for confirming...If many users are facing this issue then it should be brought to samsung's notice...need more traction on this issue from the users
Pavanmasani
Active Level 3
Galaxy S
I think support team will be seeing this :)
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check after rebooting your device. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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