Samsung S8+ AKG Earphone Problem

[saumilwaghela]

One earpiece side of AKG earphone(which comes with the mobile phone Box given by Samsung for S8+) does not work properly. It works for sometime when I press the jack rubber coating part(that is the part where the headphone jack and wire are joined).
My phone and earphone is 4 months old and it is in warranty. I use my earphones at home.

[Ysh]

visit service center & change your earphones under warranty period asap

[saumilwaghela]

are you sure they would replace it?

[maheshbolangir]

at svc center only u can replace the headset with in 6 month of date of purchase. and I had done it . provided it shouldnt have any physical damage

[Naren88]

yes , if at all it's because of wear n tear then they won't replace

[admin_]

We apologize for the inconvenience caused. We would suggest you to visit nearby Samsung Service Centre so service engineer will examine your device physically and they will provide you the solution. Please find service centre details in the link provided http://www.samsung.com/in/support/servicelocation/