Original topic:

Samsung S24 Ultra: Fingerprint Sensor Issue – Quick Fix Guide

(Topic created on: 3 weeks ago)
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Hrishi75
Active Level 7
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Galaxy S


The Samsung Galaxy S24 Ultra, known for its advanced features and seamless user experience, sometimes faces an unexpected hiccup — **intermittent fingerprint sensor malfunction**. If your device occasionally fails to recognize your fingerprint or becomes unresponsive, don’t worry — it’s a fixable issue.

#### **Common Causes:**

* **Dirty or oily screen**
* **Incompatible screen protectors**
* **Software bugs after updates**
* **Moist or damp fingers**

#### **Quick Fixes:**

1. **Clean the screen** gently with a microfiber cloth.
2. **Re-register your fingerprint**: Go to *Settings → Biometrics → Fingerprints* and delete + re-add your fingerprint.
3. **Remove third-party screen protectors**, especially thick or matte ones.
4. **Update software** to the latest version via *Settings → Software update*.
5. **Restart the phone** to reset temporary glitches.

If the issue persists, visit your nearest **Samsung service center** or use the **Samsung Members app** for diagnostics.

3 Comments
Fedron
Expert Level 5
Galaxy S
Nice 👏 thanks for giving quick fixes
Hrishi75
Active Level 7
Galaxy S
Galaxy S
😂