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Original topic:

Samsung S21

(Topic created on: 02-09-2023 08:20 PM)
354 Views
Kwinika
Active Level 1
Options
Galaxy S
Hi community 

I got S21 and lately when a call comes in, my fon screen remains Blacked out while ringing, when I try to make screen ON by pressing the ON KEY BUTTON, it instantly drops off the calls. When I try to use the fingerprint sensor it remains unresponsive. 
Any idea as to what's the issue. 
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6 Comments
truekvn
Active Level 1
Galaxy S
Perform a diagnostic check. Your proximity sensor could be the problem
jannema
Beginner Level 2
Galaxy S
Am using A21s but always struggling with storage space
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Kwinika
Active Level 1
Galaxy S
Same problem with me. Moved all media memory card, but internal memory remains FULL.
DELETED few apps to regain some space.
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truekvn
Active Level 1
Galaxy S
Sorted?
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Kwinika
Active Level 1
Galaxy S
Thanks so much, 100% sorted.
(Device care > diagnostics , sensors ...)
ivckelly
Beginner Level 3
Galaxy S
Man United
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