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Original topic:

Samsung S21 promo

(Topic created on: 03-02-2021 06:27 PM)
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Zayne28
Beginner Level 3
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Galaxy S
Hi guys, any tips on how to see if your claim on the promotion ( Earbuds Pro and smart tag) that ran for the S21 series has been approved?

Did mine on Saturday and have not heard anything back. I only got a reference number when I first submitted the claim.

Thanks.
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1 Solution


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Solution
Maps_sam07
Moderator
Moderator
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Galaxy S

Hi  Zayne28 

 

You can connect to the Live Chat with your reference number to check your claim status or you can provide the details here?

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5 Comments
Earney
Beginner Level 5
Galaxy S
Hi, did mine a week and a half ago and also had no feedback.
This week the currier company rocked up at my door with a parcel - also no notice...
But I got my Buds and Tag. A nice surprise.
Hope it helps a bit... but it's frustrating not knowing.
Holding thumbs for you!
Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy S

Hi  Zayne28 

 

You can connect to the Live Chat with your reference number to check your claim status or you can provide the details here?

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Zayne28
Beginner Level 3
Galaxy S
hi. can't connect for some reason. but my reference number is 6307020353248PI14
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ZaheerD
Active Level 4
Galaxy S
zayne, don't worry... it's a ploy.. I'm waiting 9 months... nothing, no calls... emailed everyone, called Samsung SA, Samsung global... posted here... f all... nothing happens... they jus keep asking references and email... and weeks later... I post again and ongoing cycle...
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Keorapets
Beginner Level 2
Galaxy S
how do u claim them ?
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