Active Level 6

image



image



image



image



image


Hi All,

As you can see how fast battery is draining on my
New Samsung Galaxy S20 FE

WhatsApp is using very less power 
Somehow my device is consuming at rapid rate


image


image

Best part is that 
Samsung is just saying to
Change the settings of phone like reduce
Brightness,use medium power mode

Brand like Samsung should come up with better plan like modifications in software

Neat and Clean Software can bring a charm to any device. 

I hope this message must reach to concerned team to work on this issue. 

@SamsungIndia @SamsungMobile 

Thanks and Regards, 
Rohit

8 Comments
Active Level 7
please share full day screen on time from 90 or 100% to 25%
Close background activity of all third party apps, mostly these third party apps and facebook apps consume a lot of battery
Reply
Loading...
During this time. I was only using WhatsApp Call feature. Nothing more

I also have A71 which give me more battery life
All problem is due to Exynos Processor
A71 has Snapdragon
Reply
Loading...
Expert Level 2
Whatsapp is consuming power in the background as of the screen shot.
How is the network reception in your area?
Turn on flight mode when sleeping and check again.
Reply
Loading...
WhatsApp is consuming battery.
However the battery drainage is more than the actual battery consumption by WhatsApp app
Reply
Loading...
Okay. How is the network reception? Low network coverage may increase battery consumption.
Reply
Loading...
I agree Coverage is low.
But however i am using Galaxy A71 as well.
Which is giving me great battery backup.

Reply
Loading...
Okay. idk.
Reply
Loading...
Active Level 8

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. To resolve battery issue kindly follow the below given step:-


- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory


For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,

Samsung Customer Support

Reply
Loading...