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10-22-2020 06:28 AM (Last edited 10-22-2020 04:08 PM ) in
Galaxy S- Mark as New
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10-22-2020 08:29 AM in
Galaxy SClose background activity of all third party apps, mostly these third party apps and facebook apps consume a lot of battery
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10-22-2020 12:24 PM in
Galaxy SI also have A71 which give me more battery life
All problem is due to Exynos Processor
A71 has Snapdragon
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10-22-2020 12:17 PM in
Galaxy SHow is the network reception in your area?
Turn on flight mode when sleeping and check again.
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10-22-2020 12:21 PM in
Galaxy SHowever the battery drainage is more than the actual battery consumption by WhatsApp app
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10-22-2020 12:49 PM in
Galaxy S- Mark as New
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10-22-2020 04:10 PM in
Galaxy SBut however i am using Galaxy A71 as well.
Which is giving me great battery backup.
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10-22-2020 04:26 PM in
Galaxy S- Mark as New
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10-30-2020 09:55 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for the inconvenience caused to you. To resolve battery issue kindly follow the below given step:-
- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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12-05-2020 04:48 PM in
Galaxy SI have samsung a51 and having same issue
whatsapp is using too much battery in background
I think this is problem of samsung software
please let this problem reach the programmers of samsung UI
I am having same issue and I also have exynos