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02-16-2020 10:00 AM (Last edited 04-05-2020 03:50 PM ) in
Galaxy S- Mark as New
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02-16-2020 10:12 AM in
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02-16-2020 10:20 AM (Last edited 02-16-2020 10:26 AM ) in
Galaxy SThanks for your support.
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02-16-2020 10:57 AM in
Galaxy SAlso Official specs of S10lite says it has 4k@60fps.So I think Samsung would enable this feature through an OTA update.
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02-16-2020 11:47 AM in
Galaxy S- Mark as New
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02-18-2020 11:52 AM in
Galaxy SHi there,
Please perform the below mentioned steps to resolve the hanging issue:
> Stop the background running app (Tap on the left soft key and close all the running apps).
> Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device Care> storage).
> If device hangs in any particular application/game then clear cache memory of that application (Settings>apps> tap on that app>storage>clear cache)
Please perform the below mentioned steps to resolve the auto restart issue:
> Disable the auto restart option (Settings >Device Care >More> Auto restart)
> Run the device in Safe mode and check the issue
> If issue still persists, create data backup and reset the device.
For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
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02-18-2020 11:57 AM (Last edited 02-18-2020 11:58 AM ) in
Galaxy SI have tried these steps already and could not trace what caused the problem, also what about the brightness adjusting bar which is showing up in this video as the solution you gave was around restating the device.
I have few more issues, like the 4k60fps option kindly answer those as well.
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07-19-2020 02:33 PM in
Galaxy S