Samsung S10 Lite earphone/type c port issue

[itsroyhere]

Hi,

I just bought a S10 Lite a few days back and I am having a problem with the earphone. While listening to music using earphones I hear white noise at random times. Something we hear under magnetic/electrical interference. And today suddenly the earphone stopped working and when I replayed the song it was playing through the phone speaker. I could see some notification for the USB-C headset. Please find the attached screenshot of the same. By the way, I checked the earphone on another phone, it worked fine. 

Any suggestions/comments in this regard will be highly appreciated.

[Anikroyale]

Is your charger working as expected?

[itsroyhere]

As of now, Yes. No problem with that.

[Anikroyale]

The checking firmware version notification, did it show any available firmware?

[itsroyhere]

No, it didn't show anything.

[VikramMJ]

i got an firmware update for my head phone today and updated it it just took couple of seconds to update.

[Anikroyale]

Is it working now?

[VikramMJ]

yes working fine no issues 

[iamrohitkm]

I feel 3.5mm headphone jack is much better in these situations.

[drkalo]

Why on Earth you're all over the community forums redirecting all issues to samsung members app?! Are you a spammer or just like to annoy people?