Samsung Pass Error Code 255

[cvamshuklaji]

Hello Samsung Users & Community,

 I'm a Samsung User Since Very Long & Recently Bought "Samsung Galaxy s23 5g" and my Samsung Pass Feature Never Works it always shows the error 255  (check the screenshot attached). 

 Same I was facing issue in my old Samsung Phone which was Samsung Galaxy A6+. But Let's Side The Old One, still why the new Galaxy s23 5g won't work on Samsung Pass for me. 

 I know other s23 5g Users are able to use but why I not?

 Please Let Me Tell You, I've tried -

 1. Factory Resetting The Device

 2. Clearing Cache + Data

 3. Tried on Mobile Data and Wi-Fi Both

 4. Update the App from Galaxy Store

 Apart from this are there any solutions to deal with this issue.

[Devv_007]

Clear data of this app,update it.
Check it in safe mode.
Is the device rooted?
And download this app and post a SS here-
https://play.google.com/store/apps/details?id=com.bryancandi.knoxcheck

[cvamshuklaji]

Device is not rooted, there is no data in phone and app, because today i purchase the phone

[Devv_007]

Are you accessing samsung pass through Samsung Wallet?

[cvamshuklaji]

I have tried from both type

[cvamshuklaji]

This is my third samsung device and i m facing same issue

[Devv_007]

Try with a differnet Samsung account..

[cvamshuklaji]

Tried

[cvamshuklaji]

Tried

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your issue, we request you to please report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.