Original topic:

Samsung Galaxy s20 auto focus issue in main camera

(Topic created on: 05-03-2021 04:50 PM)
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likith217
Active Level 1
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Galaxy S
Hi ,
I have been using galaxy s20 from 6 months. I have received multiple software update , but still find that auto focus on 64 MP camera is bad. The actuator in the sensor never stabilizes.. object never focused in close shot. 
Hoping to receive an update soon on this issue.
3 Comments
Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Clear camera lens with a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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likith217
Active Level 1
Galaxy S
I tried the mention steps . Still facing the same issue
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likith217
Active Level 1
Galaxy S
Few images for reference

20210503_164907_19372.jpg

20210503_164912_19373.jpg

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