Original topic:

Samsung Galaxy S8

(Topic created on: 05-30-2019 07:02 AM)
131 Views
BeingABHIRAM
Active Level 6
Options
Galaxy S
After the phone opened in authorized service center.
The water got logged in my phone which does not work now.
Afterall i went to Service center they said they cant helpit out and water issues does not cover under warranty.

Ps ( The phone was in my pocket and my friend pushed me in a pool which for below 1m water nd i got out of the pool within 1minute) 



Anyone help me to resolve the issue
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7 Comments
Keemraj
Active Level 4
Galaxy S
it is a ip68 rated mobile phone.. then how it happened?
Galaxy S
discuss via Samsung ceo desk from website,raise your issue, i think you're issue will resolve. and you can not share your pool information. because Samsung not solved such cases.
Galaxy S
and then if you shared, then you will be pay charge.
FaizKhan
Active Level 4
Galaxy S
Water damage is not cover in warranty. There are several openings in phone and water can slip in from any.
There is a white spot near every opening it will try pink with water reaction.
Anyways you can try talk to customer care.
But donot trust your device near water.
manusharma1
Active Level 7
Galaxy S
you phone is water resitant go to consumer court.
GeekGuy
Active Level 7
Galaxy S
Firstly, phone is water resistant not waterproof.
it can survive in clean water for a minute but bear in mind, if you have dropped the phone somewhere before, there might be an opening due to some physical damage or even the waterproofing adhesive on the whole frame of the phone might have lossen its grip or something, then there are good chances the water penetrated inside.
mukundsingh
Active Level 6
Galaxy S

nice post