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Beginner Level 4

Hello, I have a problem on a Samsung Galaxy s20. It has a gap between the right side of the camera module and the rear glass panel. What should I do ?

IMG_20201016_175208.jpg

6 Comments
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Active Level 1
this could be a defect reach out to them again ... they have to replace ... which place did you visit the service center ?
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In official Samsung service, Rabat, Morocco.

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Active Level 7
file complain to consumer forum as soon as possible.
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What do you mean by consumer forum ?

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Active Level 7
consumer forum is place where customers are protected by government's law from misconduct and irresponsible attitudes of companies. It is known as consumer forum and consumer court in India.
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Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We request you to kindly visit the service center for physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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