Original topic:

Samsung Galaxy S20 Plus C-Type AKG Headset not working

(Topic created on: 07-28-2021 03:18 PM)
1170 Views
Vishnu Sreedharan
Beginner Level 2
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Galaxy S

My new S20+ phone not detecting AKG original C Type headset (it was worked for a week only). 

Showing a Silent notification: "Charging connected device via USB - Tap for other USB options".

Headset is detecting as a charging device !

I checked the same headset in other devices, its in working condition.

Tried: https://us.community.samsung.com/t5/Galaxy-S20/S20-Ultra-USB-C-Headphones-not-Working/td-p/1139421 this solution under Settings --> Apps --> "Samsung USB-C headset". Force stop done & restarted device, but no use.

Also checked "Disable USB audio routing" option in developer options, its turned off.

Any working solution here? Please help.

 

2 Comments
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Akshay_
Active Level 1
Galaxy S
Same problem i am facing but sometimes my headphone is working