Original topic:

Samsung Galaxy S20 FE- a disappointing product from Samsung??

(Topic created on: 04-09-2021 05:11 PM)
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Mridzzee
Active Level 2
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Galaxy S
In continuation of my post on 14/02/2021, i went to Samsung Care, submitted my S20 FE for 3 days, they just updated the software and told me that the phone is now OK and closed my call. Then again i faced same problem i.e. Slow charging- the phone was taking around 2 and half to 3 hours with 25 W charger, hetaing problem was also there and also the battery was draining very fast. Now again i have submitted the phone in Samsung Care from past 3 days and they have not given me any answer. What can be done??
12 Comments
Mridzzee
Active Level 2
Galaxy S
Samsung should replace the devices which are having some problems.
parnav07
Active Level 3
Galaxy S
Same problem facing and device not replace
Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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