Mridzzee
Active Level 2
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Galaxy S
In continuation of my post on 14/02/2021, i went to Samsung Care, submitted my S20 FE for 3 days, they just updated the software and told me that the phone is now OK and closed my call. Then again i faced same problem i.e. Slow charging- the phone was taking around 2 and half to 3 hours with 25 W charger, hetaing problem was also there and also the battery was draining very fast. Now again i have submitted the phone in Samsung Care from past 3 days and they have not given me any answer. What can be done??
12 Comments
Rohit9r
Active Level 7
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Galaxy S
Everyone who has bought the Samsung S20 FE 4G(Exynos 990) Variant are facing similar issues.
Samsung has tricked their customers badly.
Now we are stuck with it.
Samsung team and other moderators will say three things :-
Either use the device at minimal settings like low brightness, 60 Hz, wifi scanning off etc etc etc
Or
They will say to report the issue using error reporting/issue reporting
Or
Book an appointment and go to nearest Service Center

Actual thing is that Samsung has Cheated us very well

Now we have wasted our hard earned money, No choice left.. We have to use the device anyhow either we like it or not
Mridzzee
Active Level 2
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Galaxy S
And now they have launched 5g version with Snapdragon 865 as if they wanted to make joke of the customers who have bought exynos variant.
IcyJay
Active Level 8
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Galaxy S
They gonna launch 4G again with snapdragon, exynos is discontinued 😛
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Mridzzee
Active Level 2
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Galaxy S
Now just received call from service center..thay are saying nothing can be done, you have to use the phone as it is..very disappointing
parnav07
Active Level 3
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Galaxy S
Same issue facing last 28 days to Samsung s20 fe 4g.
parnav07
Active Level 3
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Galaxy S
Worst device

Screenshot_20210409-010824_One UI Home.jpg

Mridzzee
Active Level 2
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Galaxy S
Would have been worst experience
parnav07
Active Level 3
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Galaxy S
Recently purchase that 12 March.
3 time update the software and
also submit device service center they Diagnosed the device but overheating not solved.
now l'm send the Legal notice from consumer court.
parnav07
Active Level 3
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Galaxy S
Recently purchase that 12 March.
3 time update the software and
also submit device service center they Diagnosed the device but overheating not solved.
now l'm send the Legal notice from consumer

Screenshot_20210408-014647_WhatsApp.jpg