swahi
Beginner Level 2
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Galaxy S

Dear Samsung,

 I have samsung 20 fe after using this for quiet a while, I cannot virtually use it properly. Even for video conversation, I cannot use it well since it keeps on overheating and shutting the apps down. This is really disappointing because I cannot basically use what I paid for. This is really frustrating. I What should i do? #s20fe

#overheating

#forcestoppingapps

7 Comments
Dr_Interchupipi
Active Level 6
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Galaxy S
Go to consumer forum..complain it
swahi
Beginner Level 2
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Galaxy S
Offline service centre check ? Will help
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Dr_Interchupipi
Active Level 6
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Galaxy S
Yes
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Maddy210
Active Level 6
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Galaxy S
Nothing will help! Fe is worst phone 📱😪 better complain in consumer court
IcyJay
Active Level 8
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Galaxy S
S20 fe is a faulty device.
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Shoumikkumbhakar
Active Level 8
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Galaxy S
You should have understood when Samsung decided to discontinue the model🙄
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Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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