Original topic:

SM-G998B/DS Not Working with AT&T in USA

(Topic created on: 07-12-2022 04:13 AM)
thomastp
Active Level 1
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Galaxy S

Hello,

After the most recent update (June 2022) from Samsung, I am unable to make phone calls in the United States on the AT&T network.  I can still use data and text messaging without issue.  Upon researching in the Samsung US forums, it seems the international model is having issues with the network and they advised I should post on the board in the country I purchased the phone from.  As I have purchased this phone while I was in the UAE, I am posting it here.  Can someone from Samsung support please assist?

9 Comments
thomastp
Active Level 1
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Galaxy S

The update version I am on is G998BXXU5CVF2.

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omasg
Active Level 4
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Galaxy S
R you on a beta android
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thomastp
Active Level 1
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Galaxy S

No, I am on a normal release.  I just updated to July 2022 patch (G998BXXS5CVFB) and the issue is still occurring.

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omasg
Active Level 4
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Galaxy S
then I don't know how to fix it
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omasg
Active Level 4
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Galaxy S
Okay good bye
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thomastp
Active Level 1
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Galaxy S

How can I get on Beta Android?  Would that solve my problem in this case?

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Qingqiang
Beginner Level 2
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Galaxy S

Same as my phone.  

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thomastp
Active Level 1
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Galaxy S

Did you have any luck with Samsung support on resolving this issue?  I am still stuck as well.

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omasg
Active Level 4
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Galaxy S
Android beta is not released yet
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