S9and S9+

[rajeevanandrana]

Samsung addresses battery issues with Exynos-powered Galaxy S9

Gadgets | April 17, 2018

Samsung’s equivalent to “you’re holding it wrong.”

Depending on where you live, you’ve got access to one of two variants of the Galaxy S9/S9+ – one that’s powered by Qualcomm’s Snapdragon 845 processor and another that uses Samsung’s own Exynos 9810 chipset. Reports came out earlier this month highlighting the Exynos version’s considerably worse battery performance compared to the Snapdragon one, and since then, users have been demanding answers from the company.

A little less than two weeks since a light was shed on the matter, a Samsung spokesperson commented on it, saying –

The Galaxy S9 is a reimagined smartphone designed to provide the best experience possible. Battery discharge time is dependent upon each user’s specific installed apps and settings, as well as other environmental factors. Both processors go through strict and rigorous testing considering real life usage scenarios, in order to provide the same top-of-the-line experience regardless of processor. Samsung is committed to delivering consistent battery performance over the lifecycle of the phone to provide users with an optimal experience.

In other words, Samsung’s saying that the Exynos Galaxy S9 is fine and that the shorter battery life is a non-issue.

Daniel recently wrote a great explainer highlighting why the Exynos chip is delivering consistently poor longevity, and it essentially boils down to the 9810 being incredibly fast but up to 50% less power efficient when compared to other mobile processors.

As noted in that piece:

The reason for Samsung’s poor showing isn’t because the Exynos 9810 is a bad chip, or even that it’s inherently power-hungry; it appears that Samsung merely programmed the core scheduler poorly, resulting in clock speeds and voltage settings that aren’t appropriate for the task at hand.

With all that said, it doesn’t sound like Samsung’s rushing to come up with a fix for the Exynos variant of its latest phone. People who live in regions where that’s the version sold are simply out of luck this time around, and those with the Snapdragon model can gloat about their longer endurance.

If you have an Exynos Galaxy S9/S9+, what do you think about Samsung’s stance here?

[aj093]

samsung s9 plus exynos here .

the battery life is really poor .
the cpu isnt well optimized and you are right .

there are alot of reports from anandtech and gsmarena that claim that exynos 9810 isnt fully optimized and it is already proven by developers at xda .



samsung should adress this issue , else i am losing my trust on samsung .

the phone is great but optimization is what matters , and that is why apple is selling so much

[IDCRISIS]

Exynos cannot beat snapdragon processor in longer time performance wise....U can easily cross reference these two processor anytime...Snapdragon has stability & performance agewise with comparison with Exynos.

[IDCRISIS]

Indians have been sold inferior product comparison to US version even at higher cost

[Anonymous]

nope and not at all

[Garrysingz01]

since we all know !! in day to day usage theirs not much of a difference in Snapdragon 845 and Exynos 9810 but the battery life is way way way way more important than performance as a normal user I would need my phone too run at least to the end of the day and if the flagship of 2018 by Samsung does not delivered it I don't know what will?

[GalaxyTeam]

Indian S9/S9+ Telegram Support Group, Join Us (300+ Members)

https://t.me/joinchat/DvvVrkv68Wr7Q3P0BKHnVA

[admin_]

Thank you for reaching out to the Samsung community! We would like to inform you that news regarding Samsung device will be available on https://news.samsung.com/in/ . If you are facing any issue in the device please let us know so that we can assist you better. We will do our best to resolve your issue.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[rajeevanandrana]

Bro 6 time my mobile gone to service centre.... but problem is not resolved....and I bought in December 2017... I have complained every where. No body is responding..! U guys r sending this .... Samsung guys r return from mantel *********

[cyrusdastoor]

Useless statement without facts / screenshots to back it up.
Go to settings, battery, etc.
send error reports, share screenshots, etc.