Just decided to splash out for a new phone so going through the motions of updating/backing up/taking note of apps I no longer use etc.
During my update catch ups the device got very hot. I've had this before due to being plugged in, using the wifi and PCU to extract/apply the update so thought no worry, I'll just turn it off for half an hour to let it cool down. An hour later I turned it on and it got extremely hot very quickly, obviously not optimal. Bad update I assumed, so onto the next. No better, but this time I realize the screen is bizarrely washed out. I also noticed the battery draining before my eyes.
Warranty ran out about two months ago but I know it isn't a hardware problem as the timing would make this probability more extreme than winning the lottery twice in a row ... with the same numbers.
Things I've tried:
Closing all application
Restarting
Leaving off for an hour
Messing with the brightness and blue light (oddly it seems fine when the brightness is all the way down, but obviously its difficult to see)
Updating to the next update
Resetting the application defaults
Safe mode
All the above present the same issue with the exception of messing with the brightness. Ideally I would like to resolve this without a full reset of the phone as I will be doing that when my new one arrives anyway and its clearly a settings issue that has triggered as a result of the update.
Appreciate any suggestions as I'd like to get this to a useable state before I order my next one.
I initially had no idea what this was, upon a quick Google it seems it is a warranty service with the Plus variant being an extended warranty. As noted previously the standard warranty expired recently (Christmas) and the extended needs to be purchased and registered within 30 days of purchase according to the website.
Obviously both of these options aren't available.
I'll also add that I am in the UK and due to my governments complete inability to be decisive we are still in full lockdown. Even if there was a Samsung retail store locally I would not be able to visit it. It is also my experience with these sorts of places in the UK that the answer is always to buy the new one and blame the customer. Even had I the time, opportunity or availability to visit them I certainly don't have the patience.
This will certainly have to be a 'fix it myself' job I'm afraid.
Any other suggestions are welcome but gonna have to mark that a bust.
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