Original topic:

S9 plus Fast charging not working after pie update

(Topic created on: 01-17-2019 03:19 PM)
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SAM9908
Active Level 5
Options
Galaxy S
After Pie update on S9 plus Fast charging is not showing. 
66dcd135-af3a-43b8-a889-8a48b8e7cadf.jpg


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5 Comments
theKeshavKr
Expert Level 3
Galaxy S
Do a factory reset, see if that helps, or clear cache from Recovery.
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jay77277
Active Level 7
Galaxy S
try to another charger...
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SAM9908
Active Level 5
Galaxy S
I have done factory rest also. After that I have installed Pie firmware through odin. Befor pie stable update i install oreo and it was working with oreo. I have changed 2 charger and 3 cables.
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Nizam1418
Active Level 4
Galaxy S
It is not a problem of pie update or wireless charger the reason behind this is that the moisture gets collected on charging pin due to which the charging gets slow. To fix this clean your charging cord ends and then keep the mobile for charging it will work.
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admin_
Expert Level 5
Galaxy S
Thank you for Joining Samsung community. We would recommend to follow some troubleshooting steps to further isolate what you may be experiencing. Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1116006. Please let the us know what steps you have taken and if you have noticed any changes or improvements. This will help the Community to provide you steps without repeating any steps you may have already taken.
If issue still persists, KIndly provide logs/video within 15 minutes of issue occurrence by registering this feedback via Samsung member application i.e. Samsung member BETA app> BETA feedback>Sendfeedback>Error report>Collect log files>attach.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url https://community.samsungmembers.com/en_IN#/
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