immi007
Expert Level 5
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Galaxy S
Random yellow tint on S9 display .

Display gets normal after 10-15 seconds after Locking the phone or when i restart the phone.

Frequency of issue is always.

The Issue started to appear after one ui 2.0 beta 1 update


Solutions i tired after searching on internet:

1- performed a Factory Data Reset
2- checked phone in Safe- Mode. Occurs even in Safe mode
3- Google Play Book app - night light off
4- Nova launcher actions- night light off
5- also checked if its random screen
discoloration issue (caused by ribbon
cable)

Note:
1 Not the blue-light filter setting.
2 Device is not in high brightness.
3 I sent error logs in members app and sent the error report- No good response on the issue.
4 Screen mode is in adaptive.


image
Photo of the Issue happening in my phone

(Sent the beta feedback also but no good response.)

- Thank you in advance

1 Solution


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Solution
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Galaxy S
hey immi will u plz share dumpstate/logcat" on my mail id ?? i will send it to concern team,

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36 Comments
GeekGuy
Active Level 7
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Galaxy S
weird. I see you have reddit. ask someone there. maybe they'll find a solution.
immi007
Expert Level 5
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Galaxy S
asked it there... photo is from Reddit only.... others too have it

https://www.reddit.com/r/GalaxyS9/comments/gdn19n/random_yellow_tint_display_on_s9_can_anyone_help/?...


and also normally Samsung community solves these issues....
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GeekGuy
Active Level 7
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Galaxy S
I just checked 2-3 subreddits and **bleep**! that's lot of complaints! Samsung should listen to this.! You sure OS broke the display? Try reverting back.
immi007
Expert Level 5
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Galaxy S
will try reverting back... i need Samsung support to revert back ... i need the official frimware from support... Sammobile is an option but i will be more sure if they gave me link to older official built... also download will be fast

thanks for your time and response
GeekGuy
Active Level 7
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Galaxy S
i highly doubt they will help you with that. but okay. try it. later let me know what happened.👍
immi007
Expert Level 5
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Galaxy S
afzarulsamsung said he will try from his end.... so I'm hoping he would help bro ..
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Galaxy S
hey immi will u plz share dumpstate/logcat" on my mail id ?? i will send it to concern team,

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immi007
Expert Level 5
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Galaxy S
okay. .
can i know your mail id.

i sent the log file to membersindia@samsung.com

before. ...

thanks for your time and response
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Galaxy S


thanks for the send but there is less possibility that they can see it, due to so much mails, i will send it to the admin's WhatsApp and they will send it to samsung from there oficial mail, so the possibility of acknowledge will be high,

my mail id is afzarul.haquealvi@gmail.com