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12-10-2020 10:49 PM (Last edited 12-10-2020 10:50 PM ) in
Galaxy S- Mark as New
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12-12-2020 03:17 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve the issue kindly follow the given below steps:-
1. Display brightness level:- Kindly set the device display brightness in auto mode (If available).
Steps to adjust brightness in auto mode: Swipe down on the home screen to open notification panel>Turn on Auto brightness.
2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app along with screenshots, short videos and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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12-12-2020 04:10 PM in
Galaxy SBy the way FYI, This is the last I'm ever, I'll be using the Samsung devices.
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01-26-2021 06:10 PM in
Galaxy SI feel you. I lost my trust on Samsung devices because of this. They recommend getting the latest software update, but look what it did to our phones. They even have the audacity to charge customers with P 15k to replace the lcd screen.
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12-14-2020 09:29 PM (Last edited 12-14-2020 09:33 PM ) in
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12-14-2020 09:44 PM in
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12-14-2020 10:03 PM (Last edited 12-14-2020 10:05 PM ) in
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12-14-2020 10:10 PM (Last edited 12-14-2020 10:10 PM ) in
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06-02-2021 09:25 AM in
Galaxy S