Original topic:

S9 Plus battery issue

(Topic created on: 03-01-2020 09:16 AM)
194 Views
singhji8413
Active Level 4
Options
Galaxy S
My phone just drains very quickly first it reaches like 30%. It just turns off at 15% battery or so and when I boot it again battery has already dropped to 0%. Any one else facing this issue or any solutions?
8 Comments
khoji1988
Active Level 5
Galaxy S
m also facing this problem with my note 9
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Anonymous
Not applicable
Galaxy S
it's because may you simply update software through your mobile data where wifi or flash firmware is recommended...now only 2 procedure ..1st flash your last firmware from service center or through Odin software...or perform a perfect factory reset to clear software glitches.........this type of issue mostly happened when you install software by unstable network because if network will fluctuate then it can give incomplete or damaged software update with full welcome of bugs...then also you are allowed to install it but it leads to create issue like poor battery backup, app crush,poor camera performance, slow ui or ui lag etc.....so please perform a perfect factory reset
0 Likes
marqus007
Active Level 7
Galaxy S
you need battery replacement
0 Likes
lalittt123
Active Level 6
Galaxy S
battery replacement required
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deep223
Active Level 6
Galaxy S
i aslo facing this problem in my s9plus
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Samsung_Support1
Moderator
Moderator
Options
Galaxy S

Hi there,

 

To resolve the issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1101689

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

 

Regards,

Team Samsung Member

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singhji8413
Active Level 4
Galaxy S
I did perform a factory reset..but the issue is back.
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singhji8413
Active Level 4
Galaxy S
No other option but to replace battery. Does any know how much does the battery cost?
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