S9 Plus Sync automatically turns on

[ShaggyM]

Hi guys,

I am facing an issue since last update. Sync gets auto turned on even after manually turning it off. Any suggestions ?

[NitishNani]

check in the Bixby routine

[NitishNani]

turn of Bixby routine if don't know how to use

[ShaggyM]

where can i find bixby routine ?

[Anonymous]

do this settings 👉

[Anonymous]

and Bixby routine is not inbuiltly available for galaxy s9....but you can install it

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned step to improve the performance of the device:

Settings >> General Management >> Reset>> Reset settings: Reset all settings to their default

Kindly create data backup of your device via SMART switch mobile application or

http://www.samsung.com/in/support/smartswitch pc suite.

**Remember google password before resetting the device because it required during initial setup.

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

Thank you for writing to Samsung.

Warm Regards,

Samsung Customer Support