Original topic:

S9: Black crush and yellow tint on screen

(Topic created on: 06-20-2021 09:46 PM)
669 Views
Bhanuprakashh
Active Level 4
Options
Galaxy S
After upgrading to latest OTA update, started observing yellow tint and black crush issues. 
Is there any solution to this? Please share any info tgat helps. Thanks. 
11 Comments
Galaxy S
No such issue here .. I think it's software fault
0 Likes
Bhanuprakashh
Active Level 4
Galaxy S
@Dr_Interchupipi,
Is there any way to reinstall software without going to service center?

Tried safe mode, restore but both didn't helped.
Galaxy S
Yes but you have to visit service center to flash Last firmware..otherwise have to do via odin if you know correct process ...I use smart switch and pc to install software bro which samsung recommend otherwise simple installation can cause various issues
0 Likes
Bhanuprakashh
Active Level 4
Galaxy S
I will install next update using smart switch as i can't go to service center.
Galaxy S
Ok
0 Likes
gadgetguy
Active Level 3
Galaxy S
Hi.. is your black crush issue resolved now? If yes, how you resolved it? Facing this issue since latest update on my S9+
0 Likes
Bhanuprakashh
Active Level 4
Galaxy S
Still having the problem. But plan is to download next firmware using smart switch application.
You can visit service center and get software flashed from them.
0 Likes
gadgetguy
Active Level 3
Galaxy S
So is the issue resolved after getting your software flashed? Also can i do that using smart switch app? I'm thinking of taking a full bakcup and then doing a hard factory reset
0 Likes
cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes