My phone is not giving 4G connectivity. If I use the same sim in any other similar phones I am getting 4g. I had tried Access Point setting as per other 4g phone settings.
Please try the following steps to help resolve the issue:
- From Settings > Connections > Mobile Networks > Network Operators > Search for network or search manual > Select the right network.
- From Network Mode > LTE Auto connect.
- Then Restart the phone.
- If the same issue exists, please open Settings > General management > Reset > Reset network settings > Enter the PIN of the screen > Reset network settings.
- Try another SIM card.
- Otherwise, if the issue continues please contact the network provider.
