Original topic:

S8+ screen discoloration after newest update

(Topic created on: 07-31-2020 08:01 PM)
Kenway
Beginner Level 4
Options
Galaxy S

Firstly my phone is up to date. I had no issue after 2 days ago and im not using my phone more than 3 hours per day especially for a week. 2 days ago my phone screen began to flicker. I freak out and restarted my phone. It became normal. Then it happened again like 2 hours later and i restarted it again. It back normal again. But today when i wake up there was too much discoloration and i searched it. There is too many people having this issue on their 9 series and 8 series. Too many people said this happened after updating it. I have seen a comment on youtube and it was saying this; Ek Açıklama 2020-07-31 172055.png

I don't know exactly what happened but if samsung going to replace 9 series' screens for free cost, what is going to happen 8 series? Are their phones become garbage?

3 Comments
Abdul_Rahman
Active Level 9
Options
Galaxy S
so in next update only that problem get fix
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cs_member9
Active Level 7
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


We apologies for your inconvenience. Please perform the below mentioned steps to resolve the issue:

 

* Adjust the brightness
Settings > Display > Adjust the brightness.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Kenway
Beginner Level 4
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Galaxy S

I'm not an **bleep**. I know brightness wouldn't solve my problem. Don't write if you can't help me. 

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