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12-10-2019 08:55 PM in
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12-10-2019 10:41 PM in
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12-11-2019 02:08 AM in
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12-12-2019 01:30 PM in
Galaxy SHi there,
Please perform the following step to resolve slow charging issue:
1- Charge the device with the original charger.
2- Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->charger/USB).
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members