S8 heating issue

[Ifte]

hi, i am facing heating issue in my s8 device. i have already factory reset my phone once.
phone got heated when using the device in day light. or the background apps are alrdy closed. but still facing the same. it only works fine in AC rooms.

[Marko1999]

did you update your device to the latest firmware which includes march patch and bug fixes ?

[rajsan]

if yes then what

[Marko1999]

if no then update it

[Ifte]

from where i can update latest firmware

[sคᴅɪQʏᴛ]

bro because of temperature also phone gets heat try to use at night...

[Cateyecbr]

better don't use it....so there will be no heating prob nor battery problem

[Ifte]

thanx anyway, bdw um looking for genuine solution.

[Khalifa]

so he shouldn't use at day times?

[admin_]

Thank you for reaching out to the Samsung community! We would like to inform you that it is the normal phenomenon the device used or kept ideal in day light the device will heat due to the environment condition. There is no software issue as the device is getting heat due to the sunlight.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/