S8 In call volume reduced after update

[kevin69069]

Hello, 

After the recent security patch update, call volume has drastically reduced and im struggling to hear the voice on the call. I've verified that my friends S8+ has same issue after the update.  Please release an update asap to fix it or help to uninstall the recent patch.

Ive tried re-registering on network, reinserting sim, etc as per the chat assistant but no use.

[Samsung_specialist]

Hey, we are sorry for the issue you are facing,

we advise you to visit the nearest service center with the phone to be checked please.

www.samsung.com/sa/support/servicelocation/.

Thank you :smiling-face: 

[kingvalor]

i have same issue with my s9 plus. plzzz resolve it