Original topic:

S8 All The Sensors does not work after the latest Update

(Topic created on: 07-14-2018 08:19 AM)
ShanFer
Active Level 1
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Galaxy S
All the sensors except fingerprint sensor stopped working after I updated the latest Update. I tried cleaning cache and even factory data reset but no luck.

This is happening to all the samsung s8 plus models SM-G955FD (sources: google) hence this is nit a hardware fault. please solve this issue and send us a fresh update with all the bugs fixed.
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2 Comments
admin_
Expert Level 5
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Galaxy S
Thank you for being a part of Samsung community. We apologize for the issue you are facing in the device after the update. Please provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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wael
Active Level 1
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Galaxy S
You will lose all your customers due to this error which should not have happened with a company that has experience in this area

I will never buy from Samsung forever