Original topic:

S7 edge not getting update

(Topic created on: 03-24-2018 07:34 PM)
470 Views
HassanSarwar
Active Level 4
Options
Galaxy S
Samsung! I just want to share a feedback with you. I am using S7 edge with Android 7.0 which has Samsung Grace UX which is outdated now. Samsung is giving Experience 8.1 and above for its low end devices like J series. What is the benifit of purchasing a Flagship phone if we are getting emabarraced by others who are using low end devices. I am so disappointed with this and there are many users who feel the same. I do appreciate Samsung's Service and Quality but you need to understand that if we are spending so much amount to buy a flagship phone then it means we want to experience something different from others. There are a lot of companies which released Oreo Update for their devices then why are you taking so much time. Do understand and do the needful if you can.
13 Comments
sanch
Active Level 3
Galaxy S
samsung is making a fool.out of us. I am also experiencing the same thing with my s7. My j7 is running with samsung exp.8 fucking and my s7 isn't
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admin_
Expert Level 5
Galaxy S
Thank you for sharing your feedback and we appreciate the time and effort you have spent to share your valuable comments. This will help us to better our services. Any update in this regards will be conveyed to you via various means of communication. Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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mjhs69G
Active Level 2
Galaxy S
Aren't you already getting reduced battery life on nougat than marshmallow? Then why update to Oreo?
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parulsingh
Active Level 5
Galaxy S
Nice post
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