Original topic:

S6 Edge+ stuck in Samsung logo

(Topic created on: 11-17-2018 05:13 PM)
181 Views
Vavz
Active Level 1
Options
Galaxy S
My phone keeps getting stuck in the Samsung logo.
It begins by losing all sound and the screen keeps flickering when I touch the softkeys. On restarting it never goes past the Samsung logo.
Anyone with a permanent solution to the problem? I've taken it to the Samsung dealer in Kenya and they have no solution. They finally asked me to replace the motherboard which costs as much as buying a new phone.
The phone is meticulously maintained. Never ever dropped or mishandled.
0 Likes
6 Comments
DonChris
Active Level 6
Galaxy S
Hello did you try to flash your mobile? if not i can help you :)
0 Likes
Vavz
Active Level 1
Galaxy S
Yes. I've flushed my phone several times. the problem keeps recurring. Even now as we speak its back to no sound. I'm afraid if I restart it, it'll hang at the Samsung logo
0 Likes
technoboy7
Active Level 3
Galaxy S
have you dropped your phone?
Vavz
Active Level 1
Galaxy S
@nevilmathew
No. I've never ever dropped it.
0 Likes
DonChris
Active Level 6
Galaxy S
you can use JTAG on your mobile.
0 Likes
BibinRojan
Active Level 1
Galaxy S
its the software complaint....no need to replace motherboard or any other hardware unless you havent dropped ur phone or any physical damage occurred....and it will be the booting software error
0 Likes