S26 ultra

[Eddiee]

I have soooo many bugs on my s26 ultra. When I watch video ads on games the app crashes immediately.

[Samsung_specialist]

Thank you for contacting Samsung Gulf Electronics.

We understand that some applications crash while watching video ads on your Galaxy S26 Ultra.

Kindly try the following troubleshooting steps:

1. Restart the device.
2. Ensure the device software and all applications are updated.
3. Clear cache and data for the affected applications through:
   Settings > Apps > Select the App > Storage > Clear Cache / Clear Data
4. Update Google Play Services and Android System WebView.
5. Wipe cache partition through recovery mode.
6. Test the issue in Safe Mode to check if any third-party application is affecting performance.

If the issue persists with multiple applications after performing the steps above, kindly visit the nearest authorized service center for further inspection.
https://www.samsung.com/ae/support/service-center/