S25 ultra - Camera isnt working after update

[Sanju9999]

[MidoQupid]

Connect with remote support

[Samsung_specialist]

Thank you for sharing your concern regarding the camera not working on your Galaxy S25 Ultra after the update.

Kindly note that the “Camera failed” message is usually related to a temporary software conflict after updates or an application issue. This can often be resolved through troubleshooting steps.
We recommend following the below steps:

1. Restart your device to refresh system processes
2. Go to Settings > Apps > Camera > Storage, then clear cache and data
3. Open Camera > Settings > Reset settings
4. Ensure your device is updated to the latest software version
5. Update Google Play system from Settings > Security & privacy > Updates
6. Test the device in Safe Mode to check if any third-party app is causing the issue
7. Try using a third-party camera app to check if the camera hardware is functioning
8. Please note that some users may experience similar issues after updates due to software bugs, and these are typically resolved through updates or resets.

If the issue persists after performing the above steps, it may require physical inspection of the camera module. In this case, we recommend visiting the nearest authorized service center:
https://www.samsung.com/ae/support/service-center/

You can also reach us through the following page:
https://www.samsung.com/ae/support/contact/