S25 - When is the battery issue going to be fixed?

[humongouspeen]

There's been a visible drop in battery backup since the One UI 8 update. 

Been seeing the threads on here, about how many have been affected. Took a sigh of relief as it cleared the air that it wasn't just my device.

But when is Samsung due to give an update which fixes the issue?

The battery backup was great when I first bought the phone. But right now, I dont think its anywhere close to that.

I'm pretty much forced to put the device on a light performance profile and turn on power saving if I want to the device to last a long time.

[Adityadbg07]

Don't except ever things good in Samsung because Samsung is L U N D Dhari Nagin 😂

[prince2198]

S23 here.. I am also facing the same.. after the last 2 os update battery has been bad. I used to get around 6hours of sot on standard and 6.30h on light on sim..and higher on wifi.. but all that's gone now..

[prince2198]

I had to reset the phone yesterday to get out of the beta block. Battery is doing considerably better. Idle drain was too much. And that has been controlled somehow..and the battery seems to be performing tad bit better. Not suggesting a reset.. but an option worth considering.. also I had tried all the wipe cache bull sh1t.. didn't help much..

[humongouspeen]

I see. How long ago were the updates on S23?
Remember a few users I know mention that the battery life of the S23 had fallen. This was a couple weeks back.

[prince2198]

Yes. Same time frame.. also the newer clock (adaptive bulshit😂) doesn't work properly

[humongouspeen]

Honestly, its a bummer that the phones in the latest line up still have issues like this. If Samsung can't stress test their updates enough, then its best they just dont rollout any updates. Not like the One Ui 8 update made the phone any better. Just minor changes, which made the experience in terms of Ui a little fine tuned. But if such a small change ends up impacting battery, that's concerning. For that matter, no update should ever impact battery!

[cs_member10]

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next.

Please follow the below steps to reset the device: Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

[humongouspeen]

Guys, stop giving these SOP messages. You know very well after all the user reports and posts in the community that the battery life has gotten bad! Just fix the **bleep** thing instead of giving these suggestions. It is not tough for one to notice that things have gotten bad with the battery, when continuing to use the device the same way they've ever did.

[Jerrydon]

There will be no fix from Samsung. Mark my words. U can change from Samsung, like how I did.