S25 Ultra with One UI 8 is a disaster!

[lanus]

Battery drain like a 5 years old phone!

lock fingerprint is a nightmare! after being the fastest cell phone opening with fingerprint in market, it's now the worst!

Samsung wallet keeps crashing and not reading fingerprint anymore. I was embarrassed to pay petrol and ended up paying after long time of trying. 

This is specially after latest October security update!

Are you listening Samsung Team or we are just talking to ourselves in here!

Please do something, i am suffering on daily basis. Or I should wait for additional month for next update so it get fixed! IF IT WILL BE FIXED!

[Bergin]

Same lits S24U tooo🥲

[lanus]

I have seen many reports for the same incidents, but unfortunately nothing happens and no one listening.

[Blokhus]

Solved: Seems that cleaning of cache partition have solved my issue 🤞 

Same on S25 since, UI 8 update.

Nearly, not usable☹️

 

 

 

[lanus]

I am totally know how you feel buddy. Even though keeps trying on using the phone properly, the battery will still draining no matter what you do.

It makes me feel the phone owns me not i am owning the phone 🙃

[mZoOnY]

😮

[Samsung_specialist]

We're sorry to hear about your experience.

To assist you further, follow these steps:
1. Settings > Software update > Download and install > Download > Install now.
2. Go to the Settings => select Device Care =>Optimize now.
3. Check the following factors that could potentially interfere with your fingerprint recognition.
4. Check to see that there are no issues regarding your screen protector.
5. Remove your fingerprint and then registering it again.
6. Run a diagnosis test via Member app :
Download Samsung member app from Galaxy store then open the app => diagnosis => Phone diagnosis.

Kindly make sure to follow these tips :
1. Use an Approved Charger.
2. Avoid Old Chargers.
3. Close Background Apps.
4. Enable Power Saving Mode (Device Care > Battery > Power Mode > Adaptive Power Saving).
5.Turn off the Wi-Fi, GPS, and Bluetooth functions when not in use.
6.In addition, reduce the screen brightness of your device.

To assist you further in the Wallet isuue, follow these steps:
1. Ensure you are using a local SIM card inserted in SIM slot 1.
2. Delete the current Wallet app from your device.
3. Re-download the Samsung Wallet app exclusively from the Galaxy Store to ensure you have the correct regional version.

For more details, please visit this link:
https://www.samsung.com/ae/support/mobile-devices/my-samsung-smartphone-is-not-recognizing-fingerpri....

If the issue persists, please visit a service center for further assistance. You can locate your nearest service center using the link below: https://www.samsung.com/ae/support/service-center/.

[lanus]

Thank you for your reply, however it seems that you have not read my issue carefully and you have just replied with e template you have.

. My issue is related to latest security update (October) which means my phone is up to date.

. I am writing my issue in here in application Members (The one I have got originally with the phone) and it is up to date as well.

. I have done the diagnosis and fingerprint result is normal.

. I have deleted saved fingerprints and registered it many times, and guess what! Nothing happened, barely it read my fingerprint.

. New approved charger.

. Deep sleep background apps is working almost for all my personal apps and not system apps.

. Screen brightness is auto to avoid using high brightness when no need.

. Of course i am using the local original sim card and it's in sim 1.

. Wallet is the original all i stalled when i bought the device.

Finally., please read carefully what i have mentioned. ((The issues started with latest security software update)), not with all solutions you are talking about!!

Waiting for your resolution after carefully checking not just a common template!

[Samsung_specialist]

Thank you for contacting us. In case the issue is not solved by the troubleshooting steps you will need to visit the nearest service center to you. You may find the closest service center, along with its address and operating hours, using the link below:
https://www.samsung.com/ae/support/service-center/

We apologize for any delay and appreciate your understanding.

[lanus]

BTW, I have sent log issue email for the wallet, and got no response since almost a week!