I could open 2 apps on split screen on my S23U. However despite enabling this option, it does not seem to work on S25U unless you specifically go to recent apps and drag and drop them.
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.
Split view screen- Two apps are better than one, and Split Screen View or Multi Window is better than constantly switching between apps. This feature lets you alternate between apps, adjust the size of the display, and copy information from one app to the other.
▶ How to use Split view screen: Step1:From the home screen tap on Recent button. Step2:Tap on App icon you would like to view in Split Screen View. Step3: Select Open in split screen view. Step4:Tap on a secondary app window to view in Split screen view. Step5: Apps has been opened in split view.
▶ How to adjust Window size:
Step1: From the home screen tap on Recent button. Step2: Tap on App icon you would like to view in Split Screen View. Step3: Select Open in split screen view. Step4: Tap on a secondary app window to view in Split screen view. Step5: To adjust the window size of the Split Screen, simply hold down the blue horizontal line and drag up or down accordingly. Note: For this example, drag up to maximize the window size. Step6: Window size has been maximized.
▶ How to close Split view screen:
Step1: From the home screen tap on Recent button. Step2: Tap on App icon you would like to view in Split Screen View. Step3: Select Open in split screen view. Step4: Tap on a secondary app window to view in Split screen view. Step5: To close Split screen view, tap on home button. Step6: Tap on Close icon to close Split screen view. Step7: Split view screen has been closed.
If the issue still persists and Google version issue, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).
