sandeep_d
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02-09-2025 12:50 AM in
Galaxy S
I pre-ordered the S25 Ultra Titanium Gray 512GB on January 23rd (In exchange of my S23 Ultra), the very first day of the official announcement. My order moved to "Confirmed" the same day, and the delivery was scheduled for February 8th.
Now, over 15 days later, my order status is still stuck at "Confirmed", with no updates. I’ve reached out to Samsung Expert Support multiple times, but they haven’t provided any clear information—just the usual response: "You'll get an update once it's shipped."
Is anyone else experiencing the same delay?
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sensam
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02-09-2025 11:30 AM in
Galaxy S
Pls update bro after that
sandeep_d
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02-09-2025 11:43 AM in
Galaxy S
Sure ,
I am following up with Support for delivery and escalated issue further.
Will keep you posted
I am following up with Support for delivery and escalated issue further.
Will keep you posted
sensam
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02-20-2025 09:20 AM in
Galaxy S
Have you exchanged now? Have they given quoted amount?
sandeep_d
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02-20-2025 09:23 AM in
Galaxy S
No, not yet.
I’m still waiting for the delivery, which was originally scheduled for February 8, 2025.
The new delivery date is now February 25, 2025.
I've escalated the issue multiple times, but it seems like the process is moving at a snail’s pace.
I’m still waiting for the delivery, which was originally scheduled for February 8, 2025.
The new delivery date is now February 25, 2025.
I've escalated the issue multiple times, but it seems like the process is moving at a snail’s pace.
sensam
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02-21-2025 10:59 AM in
Galaxy S
Ok thx, keep me posted
dev162
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02-09-2025 02:12 PM in
Galaxy S
Facing same issue here.

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